New owners 3 years back. Staff were friendly, competitive prices. Good advice, I just needed an outboard gas tank. They explained that I just needed to install the old valve.
I posted a recent review of my experience with this company, I'm happy to add. that today I got the parts that I ordered from the Suzuki dealership. I don't believe I'll be back due to the length of time I took for the service.
I have an Suzuki ATV that I bought new from another dealership, and it needed a service done, this place is an hour and a half away from me, it's the closest Suzuki dealership so I took mine to them for the first time, 3 weeks to get through to them on the phone, and another 3 weeks to do a service on the ATV, nobody around when I got there, so I waited over a half hour to talk to someone. Anyway I got the ATV service done and ordered a couple of keys and a rear wheel bearing cap for another ATV a family member has. Get my ATV home and I have to reassemble the ATV because it wasn't done being put back together. I'm still waiting for the keys and the wheel baring caps, that I have paid for. And they said they would mail it to me? My over all experience is! I won't go back and I really doubt I'll ever get what I ordered in the mail from them. If I need a dealership for service again I'll drive 6 hours to where I got it from.
The Northland team was able to quickly diagnose our Outboard engine issue, fix and resolve in a timely manner during peak busy season. The marina is also well stock on parts and accessories in the showroom. Thanks for getting our family back on the water!
Just picked up my marlon after getting my suzuki 15 winterized and the service from Brad was outstanding.He was knowledgeable and very professional and even assisted in making sure my trailer lights were properly functioning.Thank you Brad and Northland for providing amazing customer service .When you buy a boat from Northland or even need servicing there is no better place and I highly recommend Northland marine.Posted from Kushog lake.
Place is ridiculous. However, if you wanna waste all your money I totally recommend. I was charged almost 500 dollars for a tuneup which involved cleaning the carb and new spark plugs. Being one of the nearest and most convenient marinas, they take advantage of people with their pricing.
For me the jury is out on the new owners -been a long time customer of this place boat storage, repairs etc for years no issues. I called 3 times over the long weekend (starting Friday) -boat wouldn’t start and was looking for help-I understand that it’s a busy time with boat pick ups etc-and They told me as such BUT what is unacceptable is not getting a call back-service is one of the foundations of any business I can’t believe they (new owner) since Friday of last week didn’t call to follow up!!! I waited until today to write this post to see if they called and crickets!! They just lost a long time customer
Northland Marine & Storage Ltd is a Canadian Boat dealer based in Minden, Ontario. Northland Marine & Storage Ltd is located at 9179 ON-118, Minden, ON K0M 2K0, Canada.
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